​​Personal importation of medicinal products ordered by post

From October 1st 2015, the personal importation of medicinal products is subject to stricter regulations. It is only permitted to import over-the-counter medicinal products from EU/EEA countries, which have been approved in Norway (with Norwegian package leaflets and Norwegian labelling text on the package). The import of medicinal products for animals is not permitted. 

The following conditions must be met and adequately documented: 

  • The medicinal product is for personal medical use (i.e. an individual’s personal medical use of the medicinal product)
  • The individual who has imported the product is over 18 years of age.
  • The amount of the medicinal product does not exceed three months of normal use.
  • The medicinal product has been legally acquired in the country of purchase. This means that the seller is legally permitted to sell the medicinal product. 

In practice this means that very few medicinal products may be personally imported. These regulations are described in more detail in Section 3-2 in the Regulations regarding import, wholesaling and retailing of pharmaceuticals.
Read more about medicinal products permitted for personal importation

It is not permitted to personally import medicinal products from countries outside the EU/EEA. Importing substances or medicinal products that have been classified as narcotics or doping agents is not permitted.

Norwegian classification is essential

What is regarded as a medicinal product varies from country to country. Therefore, a product that is regarded as a medicinal product in one country is not necessarily considered a medicinal product in another country. The prescription status of medicinal products may also be different. What is essential is how the product is classified in Norway. Read more about the classification of medicinal products for personal importation.​

Illegally imported products may be destroyed

If the medicinal product has not been imported in accordance with regulations, the package may be seized and destroyed. In such cases the recipient will receive a notice from the postal service or shipping company that is holding the package. If the recipient believes that the conditions for legal importation have been met, then an explanation and documentation as proof must be submitted to the postal service or shipping company within ten days. Remember to include the received notice with your response.

Sensitive information should not be sent by e-mail.

When the service or company has forwarded your case to the Norwegian Medicines Agency, the explanation/documentation will be assessed. If the import is considered legal, the package will be released to you. If the import is considered illegal, the package will be destroyed. If your package also contains legally imported goods, these will be released to you. If the recipient does not respond to the notice, the medicinal product will be destroyed. When the service or company has forwarded your case to the Norwegian Medicines Agency, the explanation/documentation will be assessed. If the import is considered legal, the package will be released to you. If the import is considered illegal, the package will be destroyed. If your package also contains legally imported goods, these will be released to you. If the recipient does not respond to the notice, the medicinal product will be destroyed.

It is not possible for The Norwegian Medicines Agency to answer questions from private individuals regarding personal import of medicinal products, as these cases can only be assessed when forwarded from the postal service or shipping company.    

Bringing medicinal products when travelling abroad

When travelling within the EEA area, you may bring medicinal products for personal medical use in the amount corresponding to no more than one year’s use. When travelling from countries outside the EEA area, you may bring medicinal products for personal use in the amount corresponding to no more than three months’ use. 

You must be able to provide Customs with documentation to prove that the medicinal product was prescribed for your personal use. This must be evident from the package label, a prescription, or by a physician’s statement.   

You may bring medicinal products which contain narcotic substances as long as this has been prescribed for your personal use, and the amount corresponds to no more than 30 days’ use. You must be able to provide documentation to prove that the medicinal product is yours. Read more about bringing medicinal products when travelling abroad.

You may bring medicinal products containing doping agents as long as the amount corresponds to no more than 30 days’ use, and you can provide documentation to prove that the medicinal product was prescribed for your personal use. ​​​​​​​​​​​

Publisert: 27.06.2016